Frequently Asked Questions

Find answers to the most common questions about shopping for sarees, placing an order, payment, delivery, returns and refunds at Samriddhi Clothings.

Product Information

What products does Samriddhi Clothings sell?

Samriddhi Clothings specialises in sarees, including different styles, designs, fabrics, colours and occasions.

Will the saree colour look exactly the same as shown online?

We make every effort to show product colours accurately. However, the actual colour may appear slightly different depending on your device, screen settings, lighting and photography conditions.

Is the blouse piece included with the saree?

If a saree comes with an unstitched blouse piece, it will be mentioned in the product description and specifications.

Please check the individual product page carefully before placing your order.

Are the blouse and accessories worn by the model included?

Not necessarily. Some items shown in model photographs may be used only for styling and photography. Please refer to the product description and product images to understand what is included with your purchase.

Are saree measurements exact?

Product measurements are generally approximate. Minor variations may occur due to manufacturing, weaving, finishing or manual measurement. Please check the measurements mentioned on the individual product page before ordering.

Orders

How can I place an order?

Select your preferred saree, choose the available options if applicable, add it to your bag and proceed to checkout. Enter your delivery details, select your payment method and place the order.

How will I know that my order has been placed?

After successfully placing your order, you will receive an order confirmation through the contact details provided during checkout, where available.

Can I change my delivery address after placing an order?

Please contact us as soon as possible if you need to change your delivery address. Address changes may not be possible after the order has been processed or dispatched.

Can I cancel my order?

Cancellation requests should be made as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.

Please contact our support team with your order details for assistance.

Payment

What payment methods are available?

Available payment methods are displayed during checkout and may include online payment options and Cash on Delivery, depending on availability.

Is Cash on Delivery available?

COD availability depends on the delivery location, order details and courier service availability. If COD is available for your order, the option will appear at checkout.

My payment was successful but my order is not showing. What should I do?

Please do not immediately place another order. First contact us with your payment details or transaction reference so that we can check the payment status and order.

Shipping & Delivery

How long will my order take to arrive?

Orders are generally processed before dispatch, and delivery usually takes around 3–5 business days after dispatch, depending on the delivery location and courier service.

Please refer to our Shipping Policy for more information.

How can I track my order?

Once tracking information is available, you can use our Track Order page to check your order status.

What happens if I am not available when the courier arrives?

The courier may attempt delivery again depending on their delivery process. Please keep your phone number active so the courier can contact you if required.

Do you deliver across India?

Delivery availability depends on the serviceability of the entered PIN code. You can check delivery availability on the product page where the PIN code option is provided.

Returns & Refunds

What is your return period?

Eligible products can generally be requested for return within 7 days of delivery, subject to the conditions mentioned in our Return Policy.

Please read our Return Policy before sending a product back.

What condition should the saree be in for a return?

The saree should be unused, unworn and unwashed, with its original tags, packaging and other applicable accessories intact.

What if I receive a damaged or incorrect product?

Please contact us as soon as possible with your order details and clear photographs or videos showing the issue. We will review the matter and provide an appropriate resolution according to our policies and applicable law.

How will my refund be processed?

Refunds are processed according to the applicable Refund Policy and payment method. The exact refund method and processing time may depend on the circumstances of the order and the payment method used.

For complete details, please visit our Refund Policy .

Saree Care

How should I care for my saree?

Care instructions can vary depending on the fabric and workmanship. Always check the care instructions provided on the individual product page or with the product.

Can I wash my saree at home?

Washing instructions depend on the material and construction of the saree. If the product recommends dry cleaning or specialised care, follow those instructions to help maintain the fabric and detailing.

Still Have Questions?

Our support team will be happy to help you with your order or product related questions.

Email: support@samriddhiclothings.in

Monday – Saturday  |  10:00 AM – 6:00 PM