Return Policy
At Samriddhi Clothings, we want you to shop for your favourite sarees with confidence. This Return Policy explains the conditions and process for requesting a return.
Eligible products may be requested for return within 7 days of delivery, subject to the conditions below.
1. Return Eligibility
To qualify for a return, the following conditions generally apply:
- The return request must be submitted within 7 days of delivery.
- The saree must be unused, unworn, unwashed and unaltered.
- Original tags, packaging and included components must be retained, including the unstitched blouse piece where applicable.
- The product must be returned in its original condition.
- A valid order number or proof of purchase must be provided.
2. Damaged, Defective or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery, where possible. Please share your order number and clear photographs or a video showing the issue.
Our team will review your request and guide you through the applicable return or replacement process.
3. Items That May Not Qualify for Return
Returns may not be accepted for:
- Products that have been worn, washed, used or altered.
- Products damaged after delivery due to improper handling or use.
- Products returned without original tags or included components, where applicable.
- Products for which the return window has expired, unless an exception is approved.
- Items clearly marked as non-returnable at the time of purchase, where legally permitted.
Nothing in this policy limits any consumer rights available under applicable law.
4. How to Request a Return
- Email our support team at support@samriddhiclothings.in.
- Mention your order number, product name and reason for return.
- For damaged, defective or incorrect products, attach clear photographs or a video.
- Wait for confirmation and return instructions from our team.
- Pack the product securely and follow the instructions provided.
Please do not ship a product back before receiving return instructions from our team.
5. Return Shipping
For approved returns, our team will communicate the applicable return shipping arrangements. Where return shipping charges apply, they will be communicated before the return is completed.
For damaged, defective or incorrect products, please contact us so that the appropriate return arrangements can be explained.
6. Product Colour and Appearance
Actual product colours may vary slightly due to lighting, photography and screen settings. Minor variations in traditional weaving, print or handcrafted details may also occur.
If you believe your product is materially different from the description or images shown on our website, please contact us for a review.
7. Return Approval
All return requests are subject to eligibility checks and verification. Our support team will communicate the next steps after reviewing the information provided.
8. Contact Us
For return-related queries, contact:
Samriddhi Clothings
Email:
support@samriddhiclothings.in
Support Hours: Monday to Saturday,
10:00 AM – 6:00 PM
Please include your order number in your email to help us assist you efficiently.
Samriddhi Clothings may update this policy when necessary. Any updates will be published on this page, subject to applicable laws.
